Please take a moment to review our terms and conditions:
- Bookings can be cancelled up to 24 hours prior to departure subject to a £10 administration fee.
- Cruise Parking Ltd (CPL) reserves the right to move vehicles to a parking area of its own choosing within the vicinity.
- CPL will make good any damage to vehicles caused by the proven negligence or wilful act or acts of its employees subject to the following conditions:-
3.1. Any damage must be reported before the client leaves CPL’s premises.
3.2. Any repairs will be carried out by a garage selected by CPL.
- Loss or damage is only accepted pursuant to clause 2 above if it occurs whilst the vehicle is in CPL’s custody.
- Save as detailed in clause 2 above, no liability is accepted for loss or damage howsoever caused except that arising from negligence which results in death or personal injury.
- No liability is accepted for any consequential loss including but not limited to car hire, alternative transport fares or hotel charges.
- No liability is accepted for any damage to windscreens, windows, tyres or road wheels.
- No liability is accepted for any mechanical or electrical defect or defects.
- no liability is accepted for any acts of vandalism.
- It is the owner’s responsibility to ensure that the vehicle is roadworthy and holds a valid MOT certificate and road fund license.
- Every vehicle received is subject to a lien for all CPL’s charges accrued and accruing.
- All baggage is the sole responsibility of the customer. While CPL staff may be able to help with the loading and unloading of baggage it is the customers sole responsibility to ensure that their baggage is correctly transferred to and from the boat and loaded on to the correct vessel.
- Arrival at the car park less than 2 hours prior to vessel sailing may result in bus transfer refusal.
- CPL takes no responsibility for missed departures or onward connections under any circumstances.
- Any left luggage will be subject to a £15 handling fee plus item postage costs if an item return is required.
- Any parking not purchased prior to arrival including extra days parking will be charged at the car parks standard rate of £10.00 per day or part thereof.